Privacy Policy

Privacy, Site Use & Program Participation Policy

The 3 A.M. Wake-Up Solution

If you do not agree to be bound by the terms described below, you must immediately discontinue use of this website and any associated services, programs, or materials.

By accessing this website, registering for a webinar, submitting an application, booking a consultation, or enrolling in any program offered under The 3 A.M. Wake-Up Solution, you acknowledge and accept these terms.

Nature of This Website and Program

This website and its associated programs provide coaching and educational services focused on sleep continuity, early-morning awakenings, and executive performance habits.
All services are coaching-only.
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Nothing on this website, in any webinar, consultation, document, recording, or program constitutes medical advice, diagnosis, treatment, psychotherapy, or mental health care.
Although the program is led by a physician, participation does not create a physician–patient relationship. All content is delivered strictly within a non-clinical coaching and education framework. You are solely responsible for seeking licensed medical care for any medical, psychiatric, or sleep disorder concerns. Emergency situations must be directed to appropriate emergency services — not this website or program.

Use of Information and No Warranties

All information provided through this website and program is provided “as is,” without representations or warranties of any kind, express or implied. This includes, without limitation, accuracy, completeness, timeliness, suitability, or fitness for a particular purpose.
We make no guarantees regarding sleep improvement, performance outcomes, or personal results. Outcomes depend on participant compliance, consistency, physiology, lifestyle, and external factors beyond our control. Use of this website and program materials is at your own risk. To the fullest extent permitted by law, we disclaim liability for any direct, indirect, incidental, special, or consequential damages arising from the use or misuse of this website or program.
Total liability, if any, is strictly limited to the amount paid for the specific service or program purchased. Content may be updated or changed without notice.

Program Participation, Curriculum Compliance, and Execution

The 3 A.M. Wake-Up Solution is a structured, protocol-based coaching program. It is not a self-paced information library. Participants agree to follow the program curriculum, implementation protocols, and participation standards. This includes completing assigned exercises, tracking where required, and adhering to program rules. Failure to follow the curriculum or protocols does not create eligibility for refunds, credits, extensions, or additional access. This is an execution program. Results depend on implementation.

No Refunds and No Program Extensions

All program fees are strictly non-refundable.
No refunds are provided under any circumstances, including but not limited to non-attendance, partial participation, dissatisfaction, schedule conflicts, personal circumstances, or perceived lack of results. Program timelines are fixed. No extensions, deadline resets, rollover enrollments, or make-up program cycles are provided. Missed sessions may be replaced by recordings where available, but program duration and access windows do not change. By enrolling, you acknowledge and accept this no-refund and no-extension policy.

Collection and Use of Personal Information

We take privacy seriously and apply reasonable safeguards to protect personal information you provide through this website.

You may be asked to provide personal information when you:

• register for a webinar
• apply for a program
• book a consultation
• enroll in coaching
• purchase services

This may include name, email, phone number, scheduling information, application responses, and billing details.

We use this information to:

• communicate with you
• deliver coaching and program services
• process payments
• provide requested materials
• improve service delivery
• meet legal and regulatory requirements

You are responsible for ensuring the accuracy of the information you submit.

Payments and Financial Data

Payments are processed through third-party secure payment providers. We do not store full credit card information on our servers. By purchasing a program or service, you authorize the required charges. If a payment plan is offered and selected, you agree to complete all scheduled payments.

Cookies and Tracking Technologies
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Like most commercial websites, we use cookies and similar technologies to understand site usage and improve performance. Cookies are small data files stored by your browser. They do not give us access to your computer or personal files. You may disable cookies in your browser settings, though some site functions may not work properly.

Third-Party Platforms and Links

This website and program may use third-party platforms for hosting, forms, scheduling, video delivery, payments, analytics, and communications. We are not responsible for third-party privacy policies, data handling practices, outages, or content accuracy. Links to external sites do not constitute endorsement.

Confidentiality and Intellectual Property

Program materials, frameworks, protocols, documents, and recordings are proprietary and for individual participant use only. Unauthorized copying, recording, sharing, redistribution, resale, or republication is strictly prohibited without written permission. Access may be revoked for violations.

Access to Personal Information

Access to personal data is limited to authorized personnel and contractors who require it to deliver services. They are expected to maintain confidentiality and follow internal data handling standards. We do not sell personal information. Information is shared only when necessary to deliver requested services or meet legal obligations.

Jurisdiction

All matters relating to this website and program are governed exclusively by the laws of British Columbia, Canada. Use of this website constitutes agreement to BC jurisdiction.

Contact

Questions regarding privacy, terms, or data handling may be directed to:
support@3amwakeup.com